Shipping and handling rates for most items are based on order total. Some products will be subject to a shipping surcharge due to excess weight and/or size. Most orders will be shipped within three working days. Items ordered together may not necessarily be shipped together. Shipping and handling rates for the continental US are as follows:
We currently ship to the Continental United States only via USPS, UPS and FedEx Ground. Other shipping methods will be offered soon. We do not ship to Canada at this time due to high shipping costs.
Please do not return any items until you contact customer service. All items sent to us without an (RMA#) will be returned to you at your cost. Once customer service reviews your situation, and agrees to accept your item for exchange or refund, you will be given an (RMA#). The address and instructions for return or exchange will be given once you are issued an (RMA#). Please review our Return Policy below.
We are happy to accept returns of unused merchandise within 30 days of original shipment on all products with the exception of mattresses, magnetic mattress pads, pillows & bedding which due to strict health regulations may not be returned.
BobdyBracesDepot will not accept returns on items that have been laundered, or specially customized. BodyBracesDepot will not accept returns of damaged items as a result of misuse, neglect, or improper environmental conditions. Returned Items must be in Resellable/New condition.
Body Braces Depot values your business, and we will work with you to make sure you are happy with your purchase.
Shipping & Returns